Legal
Privacy policy
We collect the minimum data needed to process your order and improve the shop.
What we collect
- Contact and delivery details you enter at checkout (name, address, email, phone).
- Order history and support messages.
- Basic, anonymised usage data about how the shop is browsed.
Payments
Payments are processed by Shopify and its PCI-compliant payment providers. Card numbers are never sent to, seen by or stored on our systems.
Why we use it
To process and deliver orders, provide support, prevent fraud, meet legal obligations and — only if you opt in — send occasional emails about new products and offers. You can unsubscribe from any email with one click.
Who we share it with
Only the parties needed to fulfil your order: our e-commerce platform (Shopify), payment providers and shipping carriers. We never sell your personal data.
Cookies
We use cookies to keep your cart, remember preferences and measure traffic. You can block cookies in your browser, though the cart may then stop working correctly.
Your rights
You may request access to, correction of, or deletion of your personal data at any time by writing to support@glownest.shop. We respond within 30 days.